LG Business Cloud | Hospitality

HOSPITALITY

LG Business Cloud provides stable and efficient solutions that enhance customer experience and brand value. By providing guests with the appropriate information both inside and outside the hotel, it enables revenue generation through hotel promotions and third-party advertising.

Enhancing brand awareness

By displaying brand-related content in various locations such as hotel lobbies, meeting rooms, and restaurants, digital signage can enhance brand awareness. Digital signage effectively communicates brand colors, logos, and other visual elements. Allowing for high-impact brand messaging. It can also encourage guests to join and participate in loyalty programs.

Improving customer experience

Deliver personalized content to your guests to make their experience personal and unique, improving guest satisfaction. Use the provided hotel/vacation rental-specific templates to show guests a personalized welcome message or create and distribute content about rooms, amenities, and more.

Centralized management

LG Business cloud is a cloud-based solution that enables the centralized management of digital signage across multiple locations, making it particularly useful for managers of hotel chains or multiple hotels. It allows content to be updated for all displays from a central system, ensuring consistent messaging. In addition, it facilitates quick response to any issues, contributing to the improved stability of hotel systems.

Monetization

By installing digital signage in various spaces throughout the hotel. You can generate additional revenue by displaying advertisements. By partnering with local advertisers, you can display advertisements for attractions, shops, and more. Strengthening your relationship with the local community and earning advertising revenue. In addition, hotels can promote their own products or services through digital signage solution and partner with brands or companies to earn advertising revenue from their partners.

Improving service quality

You can improve the quality of service by using various operational methods. By linking with the Guest/Staff application. You can monitor room status in real-time, and respond quickly to customer needs. In addition, you can offer various services by connecting to third-party solutions and provide customized services by grouping according to the purpose of the customer's visit or room characteristics. After the customer leaves the room, you can apply privacy protection through credential clearing.

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